Frequently asked questions
The honest answers to what Clarra does, where its information comes from, and where its limits are. Can't find yours? Email hello@clarra.org.
What is Clarra?
Clarra is a conscious-beauty app for iOS and Android that helps you read a beauty or personal-care product before you buy it. Search or scan a product and Clarra shows sourced ingredient flags, cruelty-free status and vegan status — calmly, and with hazard kept separate from risk.
Is Clarra available yet?
Not yet — Clarra is pre-launch and coming soon to iOS and Android. Joining the waitlist is the best way to be notified the moment it goes live. We don't publish app-store links until the app is actually available.
Does Clarra tell me if a product is safe?
No — and it deliberately doesn't try to. Clarra shows how named regulators have classified or restricted ingredients, cites each source, and distinguishes a hazard classification from real-world risk. It's informational only, not medical or safety advice, and never gives a personal safety verdict.
Why doesn't Clarra just give one score?
Because a single number hides the detail you care about. A product can be vegan but worth checking on testing, or cruelty-free but not vegan. Clarra keeps three separate pillars — ingredient flags, cruelty-free, vegan — so nothing important gets blended away.
What's the difference between hazard and risk?
A hazard is an ingredient's inherent potential to cause a certain effect; risk is the chance it actually does at the amount and in the way you're exposed. An ingredient can carry a hazard classification and still pose little real-world risk in a finished product used normally — which is why regulators often set a concentration limit rather than a ban.
Where does Clarra's ingredient data come from?
From open, public regulatory and scientific sources: the EU Cosmetic Ingredient database (CosIng) and Annexes, IARC, California Proposition 65, the Cosmetic Ingredient Review (CIR) and ECHA/REACH. Product data uses Open Beauty Facts under the ODbL with attribution. Clarra doesn't embed any proprietary rating database.
How does Clarra decide if a brand is cruelty-free?
Clarra reflects what a brand publicly states or is certified for, using positive framing. It never asserts that a brand tests on animals, and shows status as text rather than licensed logos. Policies and certifications change, so it's a guide to inform your choice, not a legal determination.
Is cruelty-free the same as vegan?
No. Cruelty-free is about animal testing; vegan is about animal-derived ingredients. A product can be one without the other — for example, a cruelty-free balm that contains beeswax isn't vegan. Clarra keeps them as separate pillars.
Can Clarra always tell if a product is vegan?
It flags the animal-derived ingredients it can identify on the label (like carmine, beeswax and lanolin). But some ingredients — glycerin, squalane, hyaluronic acid — can be plant- or animal-derived and the label usually doesn't say which. Clarra flags that ambiguity honestly rather than guessing.
Does Clarra scan food or household products?
No. Clarra is beauty and personal care only. Staying focused is what lets the ingredient knowledge, cruelty-free data and vegan checking go deep rather than spreading thin across every category.
Is Clarra a medical or diagnostic tool?
No. Clarra is an informational lifestyle app, not a medical device, and nothing in it is medical, health or safety advice. For any medical or health concern — including questions about pregnancy, allergies or a specific condition — please consult a qualified professional.
How much will Clarra cost?
Clarra is designed to be genuinely useful for free, with pricing details shared closer to launch. Waitlist members will hear first.